Skip Nav

STORAGE FAQS

  • What does "climate controlled" mean?

    Some items are sensitive to humid or dry environments and those items would benefit from a climate controlled space. A climate controlled environment keeps items at a consistent temperature, between 55°F and 85°F. To make sure that your things stay in a climate controlled environment, we make sure the buildings are secure and use automatic sliding doors to ensure that the climate is not disrupted by doors left open.

  • Do you offer handicap accessible storage?

    Yes, we do offer handicap accessible storage. These units are located at the ends of rows and are the closest units to the main entry door and elevator access. Most of these units are equipped with both a roll-up door and a swing door for easy access.

  • Do you offer RV/boat/car/motorcycle parking?

    We do! We offer 10' x 30' outdoor parking spaces, perfectly suitable for all of your outdoor sports vehicles!

  • What size units are available and how do I know what size unit I need?

    We currently offer units ranging from a 5' x 5' locker to a 10' x 30' garage or parking space. You can view our unit sizes and rates by clicking here and you can also calculate how much space you may need either by using our space estimator or by speaking with one of our knowledgeable managers who can be reached during office hours.

  • Is each storage unit individually lit?

    Most units that are 15' deep or greater are individually lit and equipped with a timer switch for your convenience.

  • Do you have electrical outlets in your units?

    Not all units are equipped with an outlet. We do offer a select few that have outlets installed for the use of trickle charge battery chargers for vehicles.

  • What is the difference between "office hours" and "access hours"?

    Office Hours - are the hours that a facility manager is physically on-site. It is during these hours that someone will be available to take you for a tour of the facility, help you with a rental and/or answer any and all questions you may have about space at Fairfield Self Storage. Our office hours are Saturday & Sunday: 8am - 4pm, Monday & Friday: 8am - 6pm and Tuesday, Wednesday, Thursday: 9am-5pm.

    Access Hours - are the hours that you are able to access your storage space. Access hours are typically before, during, and after, the hours that the office is open for your convenience. Our access hours are 7 days a week from 6am-10pm.

  • What should I do if I forgot my access code or the key to my lock?

    If you happen to forget your code or lose the key to your lock, please stop into the office during office hours with a valid ID to discuss what can be done to assist you.

  • Can I change my storage unit to a different size even after I have moved in?

    As long as the storage unit size that you want is available, then yes, you can change your unit size. The facility manager can assist you with this during regular office hours.

  • Does your facility have an elevator?

    Yes, Fairfield Self Storage is equipped with a passenger elevator that can take you and your belongings to and from the second floor.

  • What is a locker unit?

    Each locker unit measures 5' x 5' and is 4' high. They are stacked one on top of the other, so that there is an upper and lower unit. We do have rolling staircases on site to assist you in getting to an upper locker unit. These units are great for storing smaller items and tools, and especially gifts around the holidays!

  • How long of a rental period do I need to sign up for?

    Rental periods are on a month to month basis with a one month minimum, however you are more than welcome to stay as long as you need to!

  • What types of payment do you accept?

    Fairfield Self Storage accepts cash, checks, and credit cards (VISA, Discover, Master Card and AMEX). You also have the option of setting up your account with autopay which will automatically debit your bank account or credit card account each month when rent is due to help avoid late fees. You can also make a payment online 24 hours a day, 7 days a week by logging onto our secure payment page and entering your payment information.

  • Do I need insurance?

    Fairfield Self-Storage offers various protection plans that can be purchased for a small fee each month that will cover the contents of the tenant's unit in the event that there is damage to your property due to natural disaster or other event. However, the tenant also has the option to insure the contents of the unit for the cash value of the property through their homeowners or renters insurance provider.

    *Please check with your insurance agent to verify that your property in the self storage unit can be covered under your homeowners or renters insurance and if it would be in your best interest to utilize your policy.

    BENEFITS OF USING THE FAIRFIELD GOLD PROTECTION PLAN

    LOW MONTHLY FEES: At Fairfield Self Storage, the Fairfield Gold Protection Program offers $1,000 to $15,000 of property coverage for a monthly fee of $8-$64 as shown. This protection covers damage to your property in the event of various accidental circumstances including damages due to wind, hurricane, leaks, earthquake, hail, explosion, burglary, fire, smoke, lightning, and building collapse.

    COVERAGE AMOUNT MONTHLY CHARGE
    $1,000 $8
    $2,000 $10
    $3,000 $13
    $5,000 $20
    $8,000 $31
    $10,000 $40
    $12,000 $52
    $15,000 $64

    SEPARATE DEDUCTIBLE: All claims are filed through Fairfield Self Storage, rather than your own insurance company. Therefore, in the event of a claim, this will not, in any way, affect your personal insurance policies. Also, even in the event of a claim, the monthly charge will not change with the Fairfield Gold Protection Program.

    SUPPLEMENTAL COVERAGE: Even if you have a personal policy in the form of homeowners, renters, or business, that covers your property in storage, you may want to consider the Fairfield Gold Protection Program to use as a supplemental coverage.

    *The Fairfield Gold Protection Program DOES NOT cover vehicles stored in or at the facility. Proof of motor vehicle insurance and registration must be shown at the time of rental if a motor vehicle is being stored inside the facility or on the Fairfield Self Storage property.*

  • Is there a security deposit?

    We do not require a security deposit.

  • Who provides the lock for my unit?

    Each tenant is required to place their own lock on their unit. We do not provide you with a lock and we do not hold a key to your lock. We do however sell locks in our lobby that you can purchase at the time that you sign your rental agreement.

  • Are hand carts and dollies available?

    Yes, hand carts and dollies are available for you to use. They are located near the main loading/unloading areas and near the elevator.

  • What does a red lock mean on my unit?

    If you see a red lock on your unit, please see the facility manager during office hours.

  • Are there any fees I would be paying in addition to rent?

    Yes, there are some. There is New Jersey State tax (7%) that will be applied to the monthly rental amount. In addition, at the time that you rent with us, there is a one time $20 administrative fee. Some other things to be aware of are that you are required to provide your own personal lock for the unit. We do offer them for sale in our office, however it is not required that you purchase one from our facility. We also do require that each tenant provide insurance to cover the contents of their unit. If you choose to use our protection program, there is an additional monthly fee associated for that protection, that you will choose. You do also have the option of using an existing insurance policy. Please stop in or call to find out more specific information about fees and insurance.

  • Do you offer any promotions?

    Yes, we offer our seasonal specials as well as our Everyday Promotions!

    Pick a Move-In Date & Choose Your Promotion:

    • 2nd Month for $1
    • 25% Off a 4 Month Prepay
    • Prepay for 12 Months and Get Your 13th Month Free (Renewable)
    • 10% Senior Citizen Discount
    • 10% Active Military Discount (With Valid Military ID)
    • 10% Student Discount (With Valid School ID)
    • 10% Off a Moving Supply Purchase of $25 or more
  • Do you have a referral program?

    Yes, we do offer a referral program when you promote our business. For every friend or family member that you refer to us, you'll get a $50 rent credit and they'll get their first month for $1.